Custom software, AI agents and automation, built around how your business runs
From one AI agent that takes a job off someone's desk to the system your whole company runs on, we build it. Everything below is backed by software running in real businesses today.
01 · Custom software
Software that fits your business, not the other way around
Growing businesses outgrow off-the-shelf tools. You end up paying for a stack of subscriptions that don't talk to each other while the real work still happens in spreadsheets and people's heads.
We build software around how you actually operate, whether that's operations, sales, staff, customers or money. It's one system your team wants to use, on any device, connected to the tools you already rely on, with AI built in where it counts.
Featured: ShiftHero. The employee app a multi-location entertainment company runs on. Staff clock in and out, see their schedules, set availability and handle daily operations in one place.
Also built: Racer's Choice Storage (a complete management system), Garage (maintenance across six venues), PitStock (multi-location inventory), and a website and operations platform for Newport Car Barn.
Typically
replacing spreadsheets and patchwork tools·
management and operations systems·
employee and customer apps·
web, iOS and Android·
connecting the tools you already pay for
02 · AI agents and chatbots
AI that takes work off your team's plate
Every business has work that's all reading, sorting, checking, answering and following up. It eats hours, and it's exactly what AI does best: instantly, around the clock, and without falling behind.
We build AI agents and chatbots for whatever that work looks like in your business. They work inside your systems and learn from your own documents, and your people stay in charge of the decisions that matter.
Featured: Oliver. AI lead routing that reads every inquiry, sends it to the right rep instantly by text and email, and logs it in the CRM.
Also built: Policy Agent and Guest Services Agent (instant answers for staff and guest services), Vendor Check (AI invoice auditing against contracts), Hire Boss (AI applicant screening) and Spite, our own AI tool that lets us build faster.
Typically
AI agents for repetitive work·
chatbots for customers and staff·
AI trained on your own documents·
automated follow-up·
document and invoice review
03 · Text, voice and email
Never miss a customer. Never lose a conversation.
Customers answer texts, not voicemails. Calls after hours go nowhere, and conversations get lost across personal phones and crowded inboxes.
We connect texting, calling and email directly to your business and your systems. AI answers calls and messages any time, reminders and follow-ups go out on their own, and the right person hears about it the moment something needs them.
Featured: Sales Spark. The all-in-one platform a sales team runs on, including texting customers from a shared business number with every conversation in one place.
Also built: Respect Our Sport (ratings by text after every game, keeping officials accountable), Notice Book (a gratitude app that reminds you by text), and messaging built into management systems for storage, auto detailing and event venues.
Typically
business texting·
AI phone answering·
automated reminders and follow-ups·
shared inboxes·
alerts that reach the right person
04 · Data and AI insights
All your data in one place, with answers whenever you need them
Your numbers live in a dozen places: spreadsheets, old databases, and whatever software each location or department picked. Getting a straight answer means someone pulling it together by hand, and by the time the report is done, it's already out of date.
We connect to every system you run, including live ones and older ones nobody else can get into. We clean the data up and bring it together into one source you can trust. From there, it goes wherever your team needs it:
On screen: live displays and views that update themselves, from the break room to the office.
In your inbox: reports that show up on schedule, already done.
As alerts: a text or email the moment something looks off, before it becomes a problem.
By asking AI: type a question in plain English, like "which location had the best Saturday last month?", and get the answer from your own numbers in seconds, right inside ChatGPT, Claude or your own tools.
Clean, connected data is also what makes every other AI tool work. It's the difference between AI that guesses and AI that knows your business.
Featured: Live KPI displays. Animated screens for a multi-location entertainment company, pulling live data every few seconds. The sales team watches a leaderboard move as they sell, and the track crew sees heats, launch times and track status in real time.
Also built:
Six-park data consolidation: six venues' separate databases brought into one source, with AI you can ask questions across every park and alerts when numbers drift.
Pulse: event bookings in the CRM matched against what the register actually rang up, venue by venue.
AI website insights for Newport Car Barn: website and search data turned into plain-English recommendations the team can act on.
Typically
connecting live and legacy systems·
data consolidation and cleanup·
real-time reporting and alerts·
AI answers from your own data·
the foundation for every AI project
Systems we've connected
Twenty and counting
QuickBooks Online
Zoho CRM
Zoho Books
Stripe
CardConnect
Twilio
Plivo
Supabase
Microsoft SQL Server
Cloudflare Tunnel
ClubSpeed
Resend
Mailchimp
FreshBooks
ADP
JotForm
Home Assistant
Google Workspace
Anthropic Claude
OpenAI
If you run it, we can connect to it.
Not sure where to start?
Most projects start with one of these and grow into another. That's what the Genesis meeting is for: we map out what your business needs with the people doing the work, and show you what to build first.